Service Dispatch Coordinator

3 weeks ago


Fort Myers, Florida, United States Alta Equipment Full time

**Job Summary:**

Field Service Dispatcher Position

We are seeking a highly organized and detail-oriented Field Service Dispatcher to join our team in Fort Myers, FL. As a key member of our operations team, you will be responsible for dispatching technicians to handle service requests and PMs, taking customer calls, and managing field truck expenses and work orders.

Key Responsibilities:
  • Dispatch technicians to handle service requests and PMs
  • Take and record customer calls for service requests
  • Compile and complete customer summary invoicing
  • Manage field truck expenses and work orders
Requirements:
  • Previous experience in dispatching, warranty administration, or mechanics is highly preferred
  • Strong technical knowledge base to answer technician questions
  • Excellent communication and computer skills, with proficiency in Microsoft Word, Excel, and Outlook
Benefits:
  • Estimated annual salary: $38,000-$45,000
  • Paid time off and 10 paid holidays
  • 401(k) with match and outstanding benefits package
  • Employee stock purchase plan and tuition assistance


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