Field Operations Coordinator

3 weeks ago


Fort Myers, Florida, United States Alta Equipment Full time

**Job Overview:**

Field Service Dispatcher Opportunity

We are seeking a skilled and organized Field Service Dispatcher to join our Construction Equipment Group in Fort Myers, FL. This role involves dispatching technicians to handle service requests and PMs, managing field truck expenses and work orders, and providing exceptional customer service.

Responsibilities:
  • Dispatch technicians to handle service requests and PMs
  • Take and record customer calls for service requests
  • Compile and complete customer summary invoicing
  • Manage field truck expenses and work orders
Requirements:
  • Previous experience in dispatching, warranty administration, or mechanics is highly preferred
  • Strong technical knowledge base to answer technician questions
  • Excellent communication and computer skills, with proficiency in Microsoft Word, Excel, and Outlook
What We Offer:
  • Estimated annual salary: $38,000-$45,000
  • Paid time off and 10 paid holidays
  • 401(k) with match and outstanding benefits package
  • Employee stock purchase plan and tuition assistance
About Our Company Culture:

At Alta Equipment Group, we value mutual respect, passion for excellence, and customers for life. We're dedicated to fostering an environment where employees can grow and thrive, while delivering exceptional results for our customers.



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