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Luxury Client Consultant

2 months ago

Short Hills, New Jersey, United States Venus Et Fleur Full time
Job Overview

Salary: negotiable plus commission

About Us:

Venus ET Fleur is a premier floral design studio that merges the timeless custom of gifting flowers with contemporary aesthetics. We focus on exquisite, tailor-made arrangements featuring everlasting roses that retain their beauty for over a year. Each personalized delivery from Venus ET Fleur is elegantly presented in a Parisian-inspired keepsake hatbox, ensuring a sophisticated and modern experience that resonates with a refined design sensibility.

About You:

Are you passionate about providing exceptional service and enjoy working in a luxury environment? We are seeking a dedicated full-time Luxury Client Consultant to join our team. In this role, you will be encouraged to invest time in understanding our clients' needs, delivering a unique and memorable customer service experience. Your contributions will help us cultivate strong relationships with our clientele while advancing your career. At Venus ET Fleur, we are committed to supporting our team members and fostering their growth.

Key Responsibilities:
  • Understanding sales principles and customer service practices
  • Proficient in verbal and written English
  • Awareness of customer and market dynamics
  • Strong communication and interpersonal skills
  • Ability to effectively engage with customers, colleagues, and management
  • Exemplary telephone etiquette
  • Capability to manage multiple tasks while remaining attentive to customer needs
  • Team-oriented with the ability to take initiative independently
  • Physical requirements include constant movement, communication, and standing for extended periods
  • Focus on customer satisfaction
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Availability for a rotating weekly schedule
  • High school diploma or equivalent; college degree preferred
Requirements & Qualifications:
  • Punctuality and reliability in reporting to work
  • Ability to stand for long durations
  • Attention to detail
  • Full weekend availability
  • Strong communication skills
  • Confident and outgoing personality
  • Minimum of 2-3 years of experience in luxury retail
  • This position requires key holder responsibilities, including opening and closing the store
EEO Statement

We are dedicated to the excellence of our team and strive to promote growth by treating our employees with respect and care. Venus ET Fleur is an equal opportunity employer, committed to providing fair employment opportunities to all individuals, regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, marital status, or any other characteristic protected by law. We also provide reasonable accommodations for qualified individuals with disabilities.