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Security Field Operations Manager

2 months ago

Atlanta, Georgia, United States NextGen Security Full time
Job Summary

NextGen Security is seeking a highly skilled and experienced Security Field Supervisor to join our dynamic team. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional security services to our clients.

Key Responsibilities
  • Manage and coordinate the activities of our security technicians to ensure timely and efficient service delivery.
  • Conduct site visits to assess security needs and provide recommendations for improvement.
  • Develop and implement quality control processes to ensure high standards of service delivery.
  • Collaborate with our sales team to identify new business opportunities and develop strategic plans to achieve growth.
  • Provide training and support to our security technicians to enhance their skills and knowledge.
  • Manage and maintain accurate records of service delivery, including incident reports and customer feedback.
Requirements
  • 5-10 years of experience in the security industry, with a strong background in field operations and quality control.
  • Proven track record of delivering high-quality security services and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve complex security issues.
  • Ability to work independently and as part of a team, with a strong commitment to delivering exceptional results.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • The chance to work with a leading security company, with a reputation for delivering exceptional service and results.