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IT Program Coordinator

2 months ago

Tallahassee, United States Florida State University Full time
Department

Information Technology Services (ITS)

Explore our departments:
Information Technology Services (ITS) Northwest Regional Data Center (NWRDC) Florida Virtual Campus (FLVC)

Key Responsibilities

The ITS Project Management Office (PMO) oversees the execution of projects and initiatives that significantly impact the campus community.

The PMO provides administration, consultation, and training on Project and Portfolio Management tools, maintains project management methodologies and templates, and offers advisory services to campus collaborators on best practices.

The IT Program Coordinator manages intricate or specialized projects and tailors project management methodologies to ensure the effective completion of initiatives within the ITS project portfolio.

This role will also assist the central PMO team in crafting technical program/project management best practices/templates and delivering training/mentoring to project teams while acting as a liaison between the central ITS PMO, other ITS divisions, and campus collaborators.

Manages intricate or specialized projects and customizes project management methodologies to guarantee the successful completion of initiatives within the ITS project portfolio; articulates IT project outcomes and deliverables in alignment with strategic University objectives to emphasize ITS contributions to enhancing business value.

Utilizes Project and Portfolio Management tools to monitor and report on project progress.

Engages in the Project Management Office initiative to improve project manager performance through peer collaboration.

Employs the PPM/ITSM platform to generate executive-level reports regarding the ITS project portfolio, associated resource allocations, project risks and constraints, lessons learned, and stakeholder satisfaction.

Provides training and support to PMO project managers.

Collaborates with project managers to ensure that high-impact / high-risk IT projects are delivered within defined scope, quality, time, and budget constraints.

Coordinates project-related communications with the ITS Marketing Communications Manager to promote effective internal communication methods regarding reports, events, and changes affecting the PPM Program.

Performs duties in accordance with ITS policies, guidelines, and processes related to support requests, work orders, project management, change management, and incident management.

Appropriately utilizes associated tools in compliance with ITS standards. Other duties as assigned.

Required Qualifications

Bachelor's degree and four years of relevant experience or a high school diploma or equivalent and eight years of experience

(Note:

or a combination of relevant post-high school education and experience equating to eight years).

A valid Florida or Georgia driver's license or the ability to obtain one.

Strong verbal and written communication skills.

Ability to convey technical information to both technical and non-technical audiences.

Capability to develop and implement policies, procedures, goals, and objectives.

Ability to establish and maintain effective working relationships.

Skill in evaluating process effectiveness and proposing changes or alternatives.

Competence in gathering, interpreting, reporting, and/or editing information.

Ability to strategically plan and act as a catalyst for organizational change, fostering a shared vision with others, and motivating teams to translate vision into action.

Knowledge of and ability to interpret and apply relevant federal, state, and local laws, ordinances, rules, and regulations.

Familiarity with and the ability to interpret and apply relevant University policies, procedures, principles, and practices.

Proficiency in applicable computer applications and basic computer functions.

Understanding of the principles and practices of project planning, development, and evaluation.

Skill in preparing clear and concise reports, policies, procedures, correspondence, and other written materials.

Preferred Qualifications

PMP Certification

Certified Scrum Master

University Overview

Florida State University is recognized as one of the nation's premier research institutions, dedicated to preserving, expanding, and disseminating knowledge across various fields while embracing a philosophy of learning deeply rooted in the liberal arts and critical thinking.

Established in 1851, Florida State University holds the distinction of being the oldest continuous site of higher education in Florida. FSU is a community rich in tradition that encourages research, fosters creativity, and embraces diversity. At FSU, you will experience the vibrancy of being part of an academic and professional community, surrounded by individuals whose ideas are shaping the future.

Discover more about our university and campuses.

FSU Total Rewards

FSU offers a comprehensive Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.


Utilize our interactive tool to calculate Total Compensation options based on potential salary, benefits, retirement contributions, earned leave, and other employment-related perks.

Application Process

If you meet the qualifications and are interested in a specific job opening as advertised, apply to Florida State University. If you are a current FSU employee, apply via the internal system.

Applicants are required to complete the online application with all relevant information. Applications must include all work history up to ten years and educational details, even if attaching a resume.

Additional Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

There may be opportunities for this position to be remote.

This position remains open until filled.

Posting is being re-advertised. Previous applicants need not apply.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: