QA Manager

2 months ago


Tallahassee, United States Gravity IT Resources Full time

Job Title: QA Manager

Job Type: Contract (Thru 6/30/25 with likelihood of extension)

Job Location: Tallahassee, FL (On-Site)


Day to Day Responsibilities:

  • Will be responsible for managing the definition, implementation and integration of quality principles and processes into the design and development of Software IT Processes.
  • Ensures that quality methods and procedures are executed
  • Ensures that products, applications, and systems are in compliance with established quality standards and meet customer requirements
  • Analyzes best-in-class processes, establishes customer satisfaction metrics, understands the interaction and relationship of business operations and operating systems and network processes
  • Champions the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs, and team building activities
  • Responsible for researching, developing, and implementing testing methods and procedures
  • Ensures that products meet the highest quality standards
  • Monitors and reports on defects.


Required Skills and Experience:

  • 5+ years of experience working with automated testing tools such as selenium, scripting languages and SDLC.
  • 5+ years of experience coordinating external vendors and managing vendor relationships
  • 5+ years of experience working in a structured PMO
  • Excellent Analytical, problem solving and decision-making skills


Preferred Qualifications:

  • Develop, implement, and maintain QA strategies, policies, and procedures that ensure the quality and reliability of software products
  • Lead and mentor a team of QA engineers, fostering a collaborative and high-performance environment
  • Oversee all aspects of the QA process, including test planning, test case design, test execution, and defect management
  • Continuously improve QA processes to enhance efficiency and effectiveness, leveraging automation and other advanced testing techniques
  • Serve as the primary point of contact for vendors regarding quality assurance matters
  • Ensure that vendors adhere to established quality standards and contractual obligations
  • Coordinate with vendors to conduct joint testing activities, resolve issues, and implement corrective actions
  • Evaluate vendor performance regularly and provide feedback to improve product quality
  • Work closely with product managers, developers, and other stakeholders to understand requirements and ensure they are fully tested
  • Participate in design and code reviews to provide a QA perspective
  • Communicate quality metrics, testing progress, and product readiness to senior management
  • Stay current with emerging trends and technologies in software testing and quality assurance
  • Lead the implementation of automated testing frameworks and tools to enhance testing efficiency
  • Troubleshoot and resolve complex technical issues that may arise during testing
  • Ensure comprehensive documentation of test cases, test results, and QA processes
  • Prepare detailed reports on product quality, testing outcomes, and any areas for improvement;
  • Experience with Waterfall Methodology is preferred
  • Certification in Quality Assurance (e.g., ISTQB) is a plus.


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