Clinical Support Technician II

2 weeks ago


Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly skilled and dedicated Clinical Support Technician II to join our team at UNC Health Care. As a Clinical Support Technician II, you will play a vital role in providing exceptional patient care and support to our patients and families.

Key Responsibilities
  • Assist professional caregivers in the delivery of patient care, including transporting patients and equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.
  • Perform patient care requiring clinical and procedural knowledge and skills, including the use of sterile techniques, infusion monitoring, and medical equipment.
  • Coordinate the flow of communications on the patient care unit and track supply inventory, order supplies and special items.
  • Assist unit with clerical and administrative support, including PI audits and data entry.
  • Provide administrative and clerical support, including answering the telephone, patient call lights, transcribing physician orders, and maintaining medical records.
  • Perform routine quality assurance audits, safety checks, and inventory of supplies.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
Requirements
  • Must be fluent in verbal and written English language.
  • Capability to develop computer skills if not competent.
  • One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Working Conditions

This position requires the ability to work in a fast-paced environment and to prioritize tasks effectively. The Clinical Support Technician II may be required to work rotating shifts, including weekends and holidays.

UNC Health Care

UNC Health Care is a leading healthcare provider in the region, dedicated to delivering exceptional patient care and improving the health and well-being of our communities. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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