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Clinical Support Technician II

2 months ago


Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly skilled Clinical Support Tech II to join our team at the UNC Gynecology Oncology Clinic. As a Clinical Support Tech II, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities
  • Assist physicians and healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, noting any significant changes in the patient's condition and reporting to a registered nurse or physician.
  • Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
  • Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions.
Requirements
  • High School diploma or General Education Development (GED)
  • Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services
  • Licensed as a Nursing Assistant II by the North Carolina Department of Health and Human Service
  • Basic Life Support (BLS) certification
  • One (1) year of clerical or customer service experience and three (3) months of nursing assistant experience
Work Environment

This is a Per Diem/at-will position requiring the ability to work a minimum of 12 hours every 2 weeks. Hours of operation are 8am to 5pm, no weekends or night shift, and closed for major/bank holidays. The manager would like candidates with a minimum of two (2) days a week available to work.

This position requires the ability to attend the required weeklong hospital orientation offered every two weeks.