Clinical Support Technician II

4 days ago

Chapel Hill, North Carolina, United States UNC Health Care Full time
About the Role

We are seeking a highly skilled and dedicated Clinical Support Technician II to join our team in the Cardiac Intensive Care Unit at UNC Health Care. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support to our patients and families.

Responsibilities
  • Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, making note of any significant changes in the patient's condition and reporting to a registered nurse or physician.
  • Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Provide administrative and clerical support, including PI audits and data entry.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
  • May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
Requirements
  • High School diploma or GED.
  • Listed as Nursing Assistant II with the North Carolina Board of Nursing.
  • Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) for Healthcare Provider certification.
  • Cardiopulmonary Resuscitation (CPR) certification.
  • One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training, and experience.
What We Offer

We offer a competitive salary range of $21.01 per hour, with opportunities for growth and development in a dynamic and supportive work environment. As a member of our team, you will have access to a comprehensive benefits package, including PTO hours, which are accrued based on the number of worked hours.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need a reasonable accommodation to search and/or apply for a career opportunity, please email [email address].

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