Clinical Support Technician II

21 hours ago

Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Summary

The Clinical Support Technician II plays a vital role in the delivery of patient care in the Cardiac Intensive Care Unit at UNC Health Care. This position requires a strong clinical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, making note of any significant changes in the patient's condition and reporting to a registered nurse or physician.
  • Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Provide administrative and clerical support, including PI audits and data entry.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, as outlined in the plan of care, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
  • May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
Requirements
  • High School diploma or GED.
  • Listing as Nursing Assistant II with the North Carolina Board of Nursing.
  • Listing as Nursing Assistant I with the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) for Healthcare Provider certification.
  • Cardiopulmonary Resuscitation (CPR) certification.
  • One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training, and experience.
Work Environment

This is a 36-hour per week position, working 12-hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package, including PTO hours, which are accrued based on the number of worked hours.

This position requires the ability to attend a week-long orientation (Monday through Friday, 7:30am-5:00pm), which is offered every two weeks.

UNC Health Care is an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

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