Food and Beverage Attendant

6 days ago


Scottsdale, Arizona, United States Great Wolf Resorts Full time

**Job Summary**

At Great Wolf Resorts, we are seeking a highly motivated and customer-focused Coffee Shop Attendant to join our team. As a Coffee Shop Attendant, you will play a vital role in ensuring our guests have an exceptional experience in our coffee shop.

**Key Responsibilities:**

  • Communicate effectively with guests to take food and beverage orders, ensuring a high level of customer satisfaction.
  • Maintain equipment and perform preventative maintenance to ensure seamless operations.
  • Provide outstanding customer service, engaging in suggestive selling and ensuring a positive guest experience.
  • Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing.
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting.
  • Ensure the daily operation of the coffee shop adheres to operating procedure guidelines, maintaining the highest standards of cleanliness, presentation, and service.

**Requirements:**

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods.

**What We Offer:**

  • A competitive hourly rate.
  • A fun and dynamic work environment.
  • Opportunities for career growth and development.


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