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Food and Beverage Attendant

2 months ago

Scottsdale, Arizona, United States Great Wolf Resorts Full time

**Job Summary**

At Great Wolf Resorts, we are seeking a highly motivated and customer-focused Coffee Shop Attendant to join our team. As a Coffee Shop Attendant, you will play a vital role in ensuring our guests have an exceptional experience in our coffee shop.

**Key Responsibilities:**

  • Communicate with guests to take food and beverage orders in a friendly and efficient manner.
  • Maintain equipment, perform preventative maintenance, troubleshoot breakdowns, and/or call for repairs to ensure seamless operations.
  • Provide outstanding customer service and engage in suggestive selling to increase sales and enhance the guest experience.
  • Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing to maintain a visually appealing and well-stocked coffee shop.
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting to ensure accurate and timely financial transactions.
  • Ensure the daily operation of the coffee shop adheres to operating procedure guidelines and maintains the highest standards of cleanliness, presentation, and service.
  • Assist in other retail outlets as needed to support the overall success of the resort.

**Requirements:**

  • Excellent communication and interpersonal skills to effectively interact with guests and colleagues.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently in a dynamic environment.

**What We Offer:**

  • A competitive hourly rate and opportunities for advancement within the company.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development through training and education programs.

**Equal Opportunity Employer:**

Great Wolf Resorts is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.