Patient Services Coordinator LPN Home Health Specialist
7 hours ago
We are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless coordination of patient care and services.
Key Responsibilities- Schedule visits and communicate with field staff, patients, physicians, and other stakeholders to maintain proper care coordination and continuity of care.
- Assist with day-to-day office and staff management, including managing schedules, editing schedules for agents calling in sick, and updating agent unavailability in the worker console.
- Initiate infection control forms as needed and send completed reports to HRD for upload in the worker console.
- Provide backup support during busy times, including receiving calls from field staff and assisting with weekly case conferences.
- Refer clinical questions to the Branch Director as necessary.
- Maintain the client hospitalization log, including entering coordination notes and sending electronic logs to all office, field, and sales staff.
- Complete requested schedules as tasks appear on the action screen, ensuring staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
- Schedule discharge visits/OASIS collection or recert visits following case conferences when tasks appear on the action screen.
- Reschedule declined or missed visits (if appropriate) and process reassigned and rescheduled visits.
- Run all scheduling reports, including the Agent Summary Report and Missed Visits Done on Paper Report.
- Prepare weekly Agent Schedules and perform initial reviews for productivity/geographic issues, forwarding schedules to the Branch Director for approval prior to distribution to staff.
- Verify visit paper notes in the scheduling console as needed and assist with internal transfers of patients between branch offices.
- Initiate Employee/Patient Infection Reports as necessary.
- Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which they practice.
- Have at least 1 year of home health experience.
- Prior packet review/QI experience is preferred.
- Coding certification is preferred.
- Must be currently licensed in the State of employment if applicable.
- Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover, and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana CompanyCenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth-largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities, and company.
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Duluth, Minnesota, United States CenterWell Home Health Full timeUnlock Your Potential as a Patient Services Coordinator LPN Home HealthThe Patient Services Coordinator LPN is a vital role that requires strong organizational skills, excellent communication, and the ability to manage multiple assignments. As a key member of our team, you will be responsible for scheduling visits, coordinating with field staff, patients,...
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless delivery of high-quality home health care services to our patients.Key ResponsibilitiesSchedule visits and communicate with field...
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless coordination of patient care and services.Key ResponsibilitiesSchedule visits and communicate with field staff, patients, physicians,...
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Duluth, Minnesota, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator LPN to join our team at CenterWell Home Health. As a key member of our care team, you will play a vital role in ensuring the seamless delivery of high-quality patient care.Key ResponsibilitiesSchedule visits and communicate with field staff, patients, physicians, and...
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