Client Relationship Manager

2 weeks ago


Brockton, Massachusetts, United States NFP Full time

About Us

NFP is a prominent player in the insurance sector, recognized for its exceptional workplace culture and dedication to fostering diversity and inclusion. Our global team of experts is committed to delivering a wide array of services that empower clients to thrive.

Position Title: Client Relationship Manager

Role Overview

The Client Relationship Manager will work closely with Advisors and Client Executives to oversee client portfolios. Key responsibilities include managing the renewal and marketing strategies, engaging with clients and carriers, and ensuring accurate client documentation. This position demands excellent communication skills, meticulous attention to detail, and the capacity for independent decision-making.

Key Responsibilities

  • Establish and nurture relationships with clients and carriers
  • Facilitate client meetings for designated accounts
  • Oversee renewal and marketing initiatives
  • Communicate proficiently with clients and carriers
  • Maintain comprehensive client files and documentation

Required Knowledge, Skills, and Abilities

  • Highly organized with outstanding communication abilities
  • Capability to make independent decisions
  • Customer-centric and collaborative
  • Proficient in Microsoft Office and agency management software
  • Strong analytical and problem-solving capabilities
  • Detail-oriented with robust decision-making skills
  • Adaptable to evolving priorities and technologies

Qualifications and Experience

  • Preferred BA/BS degree
  • A minimum of five years of relevant industry experience
  • P&C Insurance License is mandatory

What We Provide

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional advancement. Our culture emphasizes building lasting relationships with our employees, and we prioritize diversity and inclusivity in our workplace. The salary for this role ranges from $55,000 to $85,000, with additional performance-based incentives available.

NFP and You... A Partnership for Success

NFP is dedicated to being an inclusive Equal Employment Opportunity employer.



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