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Client Relationship Manager

2 months ago


Brockton, Massachusetts, United States NFP Full time

About Us

NFP is a prominent organization within the insurance sector, recognized for its exceptional workplace culture and dedication to fostering diversity and inclusion. Our global team of experts is committed to delivering a variety of services aimed at empowering clients to reach their goals.

Position: Client Relationship Manager

Role Overview

The Client Relationship Manager will work closely with Advisors and Client Executives to oversee client portfolios. Key responsibilities include managing the renewal and marketing processes, liaising with clients and carriers, and ensuring accurate maintenance of client documentation. This position demands excellent communication skills, meticulous attention to detail, and the capacity for independent decision-making.

Key Responsibilities

  • Establish and nurture relationships with clients and carriers
  • Facilitate client meetings for designated accounts
  • Oversee renewal and marketing activities
  • Communicate proficiently with clients and carriers
  • Maintain comprehensive client files and records

Required Skills and Qualifications

  • Highly organized with outstanding communication abilities
  • Capable of making independent decisions
  • Customer-centric and collaborative
  • Proficient in Microsoft Office and agency management software
  • Strong analytical and problem-solving capabilities
  • Detail-oriented with robust decision-making skills
  • Adaptable to evolving priorities and technologies

Education and Experience

  • Preferred BA/BS degree
  • A minimum of five years of relevant industry experience
  • P&C Insurance License is mandatory

What We Provide

We offer a competitive salary, comprehensive benefits, and avenues for professional development. Our organizational culture emphasizes the importance of building lasting relationships with our employees, and we are committed to promoting diversity and inclusivity in the workplace. The salary for this role ranges from $55,000 to $85,000, with additional performance-based incentives available.

NFP and You... A Partnership for Success

NFP is dedicated to being an inclusive Equal Employment Opportunity employer.