Client Success Manager

2 weeks ago

Brockton, Massachusetts, United States Helm Full time

Helm is seeking motivated individuals with a solid background in sales for the position of Account Manager. This role demands flexibility and the ability to thrive in a dynamic environment. As an Account Manager at Helm, you will play a crucial role in enhancing client satisfaction and driving revenue growth. Your responsibilities will include establishing new customer connections, implementing strategic sales initiatives, and ensuring that Helm's offerings meet client requirements. You will benefit from Helm's dedicated program support to convert prospects into successful sales.

Key Responsibilities:

  • Client Relationship Management: Cultivate and sustain robust relationships with clients to foster long-term partnerships and address their needs effectively.
  • Sales and Revenue Growth: Set and accomplish annual sales objectives. Identify and explore new business opportunities within designated accounts.
  • Strategic Planning: Develop and oversee sales pipeline activities. Engage in the annual budgeting process and adapt sales strategies based on projected outcomes.
  • Collaboration: Collaborate closely with merchandising, marketing, and IT teams to design and deliver impactful solutions.
  • Market Insight: Keep abreast of competitive products and marketing strategies to remain ahead of industry trends.
  • Performance Tracking: Monitor and evaluate the effectiveness of business initiatives to ensure objectives are achieved.


Essential Skills and Characteristics:

  • Relationship Building: Ability to nurture and enhance client trust and loyalty.
  • Opportunity Identification: Proficient in spotting and cultivating new business prospects.
  • Presentation Skills: Capable of delivering compelling presentations to secure new business.
  • Visionary Thinking: Skilled in articulating Helm's value proposition and co-developing solutions with clients.
  • Goal-Oriented: Committed to achieving results and fulfilling client objectives.
  • Conflict Management: Adept at navigating and resolving conflicts effectively.
  • Accountability and Passion: Exhibits a strong sense of responsibility, urgency, and enthusiasm.

Education and Experience:

  • Experience: Minimum of 5 years in Account Management or Business Development, ideally with Fortune 500 clients.
  • Customer Service: Proven history of delivering exceptional customer service.
  • Sales Success: Demonstrated ability to boost sales and foster client relationships.
  • Communication: Outstanding written and verbal communication skills.
  • Creativity: Experience in product and/or concept development is advantageous.

Why Work for Helm? At Helm, we promote a culture rooted in accountability, integrity, and results, complemented by competitive benefits and a supportive work environment. Our benefits package includes Medical, Dental, and Vision coverage, a 401k plan with company matching, generous paid time off, 10 paid holidays, and more.

Helm is an equal opportunity employer dedicated to diversity and inclusion. We prohibit discrimination and harassment of any kind and ensure that all employment practices are conducted in a non-discriminatory manner.



PIa764c61c387d

  • Client Success Manager

    2 weeks ago

    Brockton, Massachusetts, United States Helm Full time

    Helm is seeking motivated individuals with a solid background in sales for the position of Account Manager. This role demands flexibility and the ability to excel in a dynamic environment. As an Account Manager at Helm, you will play a crucial role in enhancing client satisfaction and driving revenue growth. Your responsibilities will include forging new...

  • Client Success Manager

    2 weeks ago

    Brockton, Massachusetts, United States Helm Full time

    Helm is seeking motivated individuals with a solid background in sales for the position of Account Manager. This role demands flexibility and thrives in a dynamic environment. As an Account Manager at Helm, you will play a crucial role in enhancing client satisfaction and driving revenue growth. Your responsibilities will include forging new customer...

  • Client Success Strategist

    1 week ago

    Brockton, Massachusetts, United States Citizens Full time

    About the RoleCitizens is seeking a highly skilled and experienced Private Client Relationship Manager to join our team. As a key member of our Private Client Group, you will be responsible for acquiring, broadening, deepening, and retaining affluent and high-net-worth relationships.Key ResponsibilitiesAcquire qualified, new-to-wealth relationships through...

  • Senior Vice President of Client Success

    2 weeks ago

    Brockton, Massachusetts, United States Health Alliance for Austin Musicians (HAAM) Full time

    About UsAt Health Alliance for Austin Musicians (HAAM), we are dedicated to enhancing the lives of musicians in our community by providing access to affordable healthcare. Our mission is to ensure that those who contribute to the vibrant music scene in Austin can receive the care they need to thrive.The RoleWe are in search of a dynamic and experienced...

  • Client Relationship Manager

    2 weeks ago

    Brockton, Massachusetts, United States NFP Full time

    About UsNFP is a prominent organization within the insurance sector, recognized for its exceptional workplace culture and dedication to fostering diversity and inclusion. Our global team of experts is committed to delivering a variety of services aimed at empowering clients to reach their goals.Position: Client Relationship ManagerRole OverviewThe Client...

  • Client Relationship Manager

    2 weeks ago

    Brockton, Massachusetts, United States NFP Full time

    About UsNFP is a prominent player in the insurance sector, recognized for its exceptional workplace culture and dedication to fostering diversity and inclusion. Our global team of experts is committed to delivering a wide array of services that empower clients to thrive.Position Title: Client Relationship ManagerRole OverviewThe Client Relationship Manager...

  • Private Client Relationship Manager

    21 minutes ago

    Brockton, Massachusetts, United States Citizens Full time

    About the RoleCitizens is seeking a skilled Private Client Relationship Manager to join our team. As a key member of our Private Client Group, you will be responsible for building and maintaining relationships with our affluent and high-net-worth clients.Key ResponsibilitiesAcquire new relationships through leads and referrals, and develop a deep...

  • Private Client Relationship Manager

    4 days ago

    Brockton, Massachusetts, United States Citizens Full time

    About the RoleCitizens is seeking a skilled Client Relationship Manager to join our Private Client team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our affluent and high-net-worth clients.Key ResponsibilitiesClient Acquisition: Identify and acquire new clients through leads and referrals, and...

  • Senior Client Relationship Manager

    2 weeks ago

    Brockton, Massachusetts, United States AVL Test Systems Inc Full time

    AVL Test Systems Inc is seeking a qualified candidate for the position of The **Senior Client Relationship Manager** will play a crucial role in engaging with both current and prospective clients to identify how AVL DITEST can enhance or broaden existing solutions. This position requires a strong market presence and the ability to foster trust and rapport...

  • Private Client Relationship Manager

    2 days ago

    Brockton, Massachusetts, United States Citizens Full time

    About the RoleCitizens is seeking a highly skilled Client Relationship Manager to join our team. As a key member of our Private Client Group, you will be responsible for building and maintaining strong relationships with our affluent and high-net-worth clients.Key ResponsibilitiesClient Acquisition: Identify and acquire new clients through leads and...

  • Client Relationship Manager, REMS Solutions

    1 week ago

    Brockton, Massachusetts, United States Syneos Health inVentiv Health Commercial LLC Full time

    Job SummaryAn Associate Account Manager is a key team member in the Global Risk Management and Full-Service REMS (GRMR) Business. Key responsibilities include identifying client needs, designing solutions, managing client deliverables, coordinating with internal teams, and delivering client contracts on time, on budget, and within scope. This professional...

  • Client Relationship Manager

    5 days ago

    Brockton, Massachusetts, United States MESSERLI KRAMER P.A. Full time

    Job SummaryThe Client Relationship Coordinator is a key member of the Messerli Kramer P.A. team, responsible for building and maintaining strong relationships with clients. This role requires excellent communication and organizational skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesClient Communication: Provide...

  • Client Services Specialist

    2 weeks ago

    Brockton, Massachusetts, United States Transcend Practice Management Full time

    Job OverviewCLIENT SERVICES SPECIALIST - WEALTH MANAGEMENTFull-time, In-office PositionSalary Range: $60,000 to $70,000Experience in Financial Services RequiredAt Transcend Practice Management, we recognize that the most talented individuals have numerous options in the wealth management sector. Joining our team is an investment in your career that promises...

  • Client Relations Specialist

    2 weeks ago

    Brockton, Massachusetts, United States Transcend Practice Management Full time

    Client Relations Specialist - Wealth ManagementLocation: RemoteCompensation Range: $60,000 - $70,000Experience in Financial Services RequiredTranscend Practice Management is in search of a Client Relations Specialist to enhance our Wealth Management division. Our organization is committed to providing outstanding service to our clientele, and we seek a...

  • Senior Client Relationship Manager

    2 weeks ago

    Brockton, Massachusetts, United States AVL Test Systems Inc Full time

    AVL Test Systems Inc is seeking a qualified professional for the role of The Strategic Account Executive will be tasked with engaging both current and prospective clients to gain insights into how AVL DITEST can deliver solutions or enhance existing offerings. This role necessitates establishing a strong market presence with the clientele, fostering a high...

  • Client Engagement Associate, Financial Services

    2 weeks ago

    Brockton, Massachusetts, United States Infosys Limited Digital Full time

    Job Overview:As a key member of the team at Infosys Limited Digital, the Client Engagement Associate will play a pivotal role in managing client relationships within the financial services sector. This position involves leading all client interactions and collaborating with senior leadership to develop comprehensive account strategies.Key...

  • Lead Client Engagement Executive

    2 weeks ago

    Brockton, Massachusetts, United States Infosys Full time

    Job Overview Infosys is on the lookout for a Lead Client Engagement Executive specializing in the Life Sciences sector, particularly within pharmaceutical manufacturing and supply chain operations. This role entails spearheading all client interactions within the designated account, collaborating closely with Group Managers to formulate a comprehensive...

  • Client Service Representative

    1 week ago

    Brockton, Massachusetts, United States NFP Full time

    About the RoleNFP, a leading insurance broker and consultant, is seeking a highly organized and customer-focused Account Executive to join our team. As an Account Executive, you will be responsible for working closely with Advisors/Client Executives and Account Executives to service client accounts, supporting them in day-to-day account management and...

  • Client Support Specialist

    2 weeks ago

    Brockton, Massachusetts, United States Pride Now Full time

    Job OverviewPrideNow is on the lookout for a Client Support Specialist to enhance our customer engagement efforts.Role Summary:The Client Support Specialist plays a crucial role in delivering exceptional service to our clients and prospective clients. This position focuses on providing comprehensive product insights and addressing inquiries and concerns...

  • Client Delivery Specialist

    23 hours ago

    Brockton, Massachusetts, United States ZINNIA Full time

    About the RoleZinnia is seeking a highly skilled Client Delivery Consultant to join our team. As a Client Delivery Consultant, you will play a critical role in delivering exceptional client experiences and driving business growth.Key ResponsibilitiesLead project scope and analysis activities, including pricing exercisesFacilitate detailed Solution Definition...