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Mortgage Loan Coordinator
2 months ago
Better is transforming the home finance landscape, making it more efficient, affordable, and accessible for aspiring homeowners. We harness innovative technology to simplify the home buying experience and streamline financial processes. Here are some key highlights about Better:
- Over $100 billion in loans funded, leading the fintech sector.
- Ranked #1 in LinkedIn's Top Startups for 2020 and 2021.
- Recognized by Forbes as the Best Online Mortgage Lender for 2023.
- Awarded by USA Today as one of the Best Mortgage Lenders of 2023, particularly for FHA Loans.
- Secured over $1.2 billion in equity capital to revolutionize the mortgage industry.
At Better, we foster an environment where driven and ambitious individuals can realize their full potential.
Position OverviewThe Loan Processor (Coordinator) plays a crucial role in managing our Conventional and Home Equity Line of Credit (HELOC) loan products. The ideal candidate is exceptionally organized and proactive, capable of anticipating potential delays in the loan process and taking timely action to keep everything on track. This role is vital in ensuring a seamless experience for our customers by providing essential information at the right moments.
Key Responsibilities- Engaging directly with customers and third parties to facilitate a smooth and positive experience.
- Efficiently managing a pipeline to ensure timely communication with internal teams and borrowers.
- Guiding borrowers through the underwriting process until funding.
- Interpreting loan applications and relevant documentation, including credit, income, and asset information.
- Addressing suspense decisions and proposing effective solutions.
- Preparing loans for final underwriting review.
- Understanding automated orders for appraisals and titles.
- Escalating any delays from internal or external parties.
- Assisting in the completion of collateral conditions.
- Resolving blockers and quality control issues before closing.
- Communicating with customers regarding loan estimates and compliance with mortgage guidelines.
- Identifying opportunities to enhance the borrower experience.
- Eligible for a monthly incentive compensation plan.
- 3-5 years of experience in financial or mortgage services.
- Demonstrated ability to manage a high-volume pipeline effectively.
- Strong problem-solving skills and the ability to work independently.
- Resilient mindset, with a commitment to overcoming challenges.
- Ability to maintain composure in a fast-paced environment.
- Excellent communication, organizational, and time management skills.
- Empathetic, humble, and accountable approach to work.
- Experience with FNMA, FHLMC, FHA, and Jumbo mortgages is advantageous.
- Familiarity with HELOC loan processing is a plus.
- Knowledge of conventional underwriting product guidelines is beneficial.
Our comprehensive rewards package includes a competitive salary, incentive compensation, and a range of benefits, such as:
- A supportive ramp plan to help you acclimate to our systems and build your pipeline.
- Comprehensive healthcare, retirement, and voluntary benefits, including medical, dental, vision, and 401k options.
- Personalized resources for mental health and wellness.
- Additional perks and discounts.
Better Home & Finance Holding Company is an equal opportunity employer dedicated to creating an inclusive and diverse workplace. We uphold equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected reason.
We are committed to providing reasonable accommodations to applicants with physical or mental disabilities and will not discriminate against any qualified individual capable of performing essential job functions with or without reasonable accommodation.
