Mortgage Loan Processor

2 days ago


New York, New York, United States Tomo Full time

{"h1": "Mortgage Loan Processor Role at Tomo", "p": "At Tomo, we're committed to making homebuying a joyful experience for our customers. As a Mortgage Loan Processor, you'll play a critical role in ensuring that our customers receive the best possible service and support throughout the loan process.", "ul": [{"li": "Serve as the primary point of contact for customers from rate lock to close, collaborating with other functions to ensure a smooth and efficient process"}, {"li": "Perform all processing, pre-underwriting, and pre-closing tasks required to proactively manage mortgage loan files from receipt in processing to final disposition"}, {"li": "Verify accuracy and adherence to investor guidelines of all documents required for a complete submission to Underwriting (including appraisal and title)"}, {"li": "Collaborate with the agent to obtain necessary documentation (if needed) for approval and keep him or her informed of the status of the application"}, {"li": "Use Tomo's tools to proactively communicate with the customer and keep them informed throughout the loan process"}, {"li": "Consistently meet target service level objectives"}, {"li": "Initiate follow-up phone calls to members and third parties to obtain necessary loan documentation, title, credit and/or collateral information"}, {"li": "Meet stated objectives for quality submissions to Underwriting"}, {"li": "Maintain proactive review of pipeline to ensure that rate locks do not expire"}, {"li": "Coordinate closings with all parties and assists with post-closing follow-up, as necessary"}, {"li": "Identify opportunities for process improvements and serves as a project resource in the implementation of system enhancements or process improvements"}, {"li": "When Closing Disclosure is sent to customer, offer option to review and answer questions"}], "h2": "Requirements", "ul": [{"li": "Understanding of the mortgage lending process"}, {"li": "Ability to handle multiple purchase applications simultaneously in a fast-paced environment - On-time close is very important to us"}, {"li": "Strong written and verbal communication"}, {"li": "Strong performance in team environments"}, {"li": "Detail orientation with a strong focus on quality"}, {"li": "Superior customer centricity"}], "h2": "Nice to Have", "ul": [{"li": "Bachelor's Degree"}, {"li": "2+ years experience of mortgage loan processing specifically purchase transactions"}, {"li": "Ability to obtain and maintain NMLS registration"}, {"li": "Byte Experience"}, {"li": "Non-QM and broker experience/knowledge"}], "p": "The expected annual compensation for this position will be between $65,000 and $75,000 USD."}



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