Compliance Leasing Professional

2 weeks ago


Norwalk, Connecticut, United States South Oxford Management Full time
About Us

South Oxford Management is a leading property management company with a strong presence in multiple states.

We are committed to delivering exceptional experiences to our residents and team members.

Our experienced owners bring a wealth of knowledge to the table, ensuring quality in every aspect of our business.

Our Mission

We are passionate about making a positive impact on people's lives through our work.

We strive to create a work environment that encourages learning, sharing ideas, and teamwork.

We believe in putting people first and making a difference in our communities.

Job Summary

The Compliance Leasing Professional is a key role that plays a critical part in shaping the community's first impression for current and future residents.

This dynamic position involves coordinating marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.

The ideal candidate will have a strong background in Affordable Housing and excellent communication skills.

Key Responsibilities
  • Showcase the community's amenities and benefits to prospective residents, highlighting what sets us apart from the competition.
  • Build lasting relationships with residents and future residents, providing exceptional customer service.
  • Communicate effectively with residents, visitors, vendors, and team members, presenting a positive and professional image.
  • Complete outbound new lead follow-up to prospective renters via text, email, and phone, focusing on engaging prospects in leasing conversations.
  • Coordinate move-ins and move-outs with onsite staff, residents, and maintenance teams.
  • Maintain property waiting lists and other records and reports in accordance with policy and procedure, applicable housing programs, and HUD/Agency regulations.
  • Take pride in the apartment community, visually inspecting and addressing areas of concern, keeping the community clean, and reporting service needs to maintenance team members.
  • Ensure safety first, correcting unsafe conditions promptly.
  • Stay up-to-date on market trends and competition.
  • Prepare daily and weekly reports.
Requirements
  • One or more years' experience in property management, sales, or customer service.
  • High School diploma or equivalent.
  • Willingness to work flexible schedules, including weekends and holidays.
  • A sharp, professional appearance.
  • Ability to walk the property, including climbing stairs.
  • Ability to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies.
  • Ability to stand for extended periods.
  • Ability to lift up to 25 pounds without assistance.
What We Offer
  • Medical/Rx.
  • Dental.
  • Vision.
  • Employer-paid Life/AD&D.
  • Voluntary Life/AD&D.
  • Short Term Disability.
  • Long Term Disability.
  • Employee Assistance Program.
  • Accident Plan.
  • Hospital Indemnity Plan.
  • Critical Illness Plan.
  • Legal/ID Theft Protection.
  • Pet Insurance.
  • 401(k) Retirement with Match + Immediate Vesting.
  • Paid Holidays and Time Off (3+ weeks).
  • Rent Discount (30%).
  • Tuition Reimbursement ($2,000/year).
  • Paid Parental Leave (4 weeks).
  • Employee Referral Bonus.
  • Employee Rewards and Recognition.

We are committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol.

All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment.

Applicants who refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment.

If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.



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