Store Operations Manager
20 hours ago
We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity and efficiency.
Key Responsibilities- Open and close the store in the absence of management, ensuring all systems are started up and cash handling is accurate.
- Responsible for opening the back door for deliveries and completing product returns, order voids, and customer refunds.
- Model and deliver a distinctive and delightful customer experience, engaging with customers and patients to ensure a positive experience.
- Assist with and coach other team members on the warehouse and vendor ordering process, including opening the back door for vendor deliveries.
- Responsible for registering all related sales on assigned cash register, including records of scanning errors and price verifications.
- Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics.
- Maintain accurate inventory counts and ensure the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes, ensuring proper signage is displayed at the store.
- Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
- Assist with exterior and interior maintenance, ensuring a clean and neat store condition and appearance.
- Has working knowledge of store systems and store equipment.
- Assist at Pharmacy out window as requested.
- Ensures compliance with state and local laws regarding regulated products.
- Responsible for bag checks of team members before leaving the store.
- Complies with all company policies and procedures, maintaining respectful relationships with coworkers.
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
- Preferred knowledge of store inventory control.
We offer a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records.
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