Shift Operations Manager
4 weeks ago
As a key member of the Ampler Burgers team, the Shift Supervisor plays a vital role in ensuring the smooth operation of our Burger King restaurant. This position reports directly to the General Manager and is responsible for leading the restaurant team during assigned shifts.
Key Responsibilities:
- Oversee restaurant operations, including labor, inventory management, and guest satisfaction, during assigned shifts.
- Provide clear direction and guidance to team members to ensure efficient production and high-quality service.
- Motivate team members to exceed guest expectations and maintain a clean and welcoming environment.
- Address guest feedback and resolve complaints in a timely and professional manner.
- Collaborate with the team to implement shift plans and ensure seamless execution.
- Comply with company policies, procedures, and regulatory requirements.
Requirements:
- High school diploma or equivalent required.
- Valid driver's license and reliable transportation.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks, work under pressure, and meet deadlines.
Working Conditions:
The physical demands of this role include frequent standing, bending, and lifting. The employee must be able to work in a fast-paced environment and maintain a high level of energy and focus throughout the shift.
Please note that this job description is not exhaustive and may be subject to change at any time.
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