Appointment Coordinator
2 weeks ago
Company Overview
RAYUS Radiology stands as a premier provider of diagnostic imaging solutions, committed to delivering outstanding clinical services to communities throughout the region. Our dedication to superior service extends to both referring providers and patients, fueled by our unwavering passion for patient care.
Become a part of our team at RAYUS Radiology and contribute to a talented group that aims to enhance health and wellness through our state-of-the-art technology and services.
RAYUS Radiology is an Equal Opportunity Employer/Vets/Disabled.
Appointment Coordinator Job Description
Job Summary:
We are in search of an Appointment Coordinator to join our team at RAYUS Radiology. In this role, you will be instrumental in delivering exceptional service to patients and referring professionals by overseeing appointment management, addressing phone inquiries, and ensuring precise scheduling.
Key Responsibilities:
- Respond to phone inquiries and engage with patients and referring offices in a professional manner
- Organize patient examinations in accordance with company protocols
- Accurately gather and document personal, financial, and insurance details
- Ensure correct entry of patient information into systems
- Communicate any scheduling modifications to maintain patient satisfaction
- Keep an updated database of referring physicians
- Provide support for front office personnel as required
- Manage insurance precertification and verification processes
- Carry out additional responsibilities as assigned
Requirements:
- High school diploma or equivalent
- Familiarity with Microsoft Office Suite
- Proficient computer skills and typing abilities
- Capability to handle a high volume of calls
- Preferred: Experience in customer service, knowledge of medical terminology, bilingual abilities
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