Front Desk Associate

2 months ago


Long Beach CA USA, United States Marriott Full time
Job Summary

We are seeking a skilled and enthusiastic Guest Experience Specialist to join our team at Residence Inn Long Beach Downtown. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and efficient check-in and check-out services
  • Assist with room assignments, key card distribution, and other front desk operations
  • Communicate effectively with guests, colleagues, and management to ensure seamless service delivery
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for extended periods
Benefits

We offer a competitive hourly rate of $24.00, as well as a range of benefits, including health care, flexible spending accounts, and paid time off. Marriott International is an equal opportunity employer and welcomes applications from diverse candidates.


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