Front Desk Associate

4 weeks ago


Ormond Beach, Florida, United States Gold's Gym Full time
Job Title: Front Desk Associate

At Gold's Gym, we're seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Provide warm and welcoming greetings to members and guests, creating a positive first impression of our gym
  • Check members in and out of the gym, ensuring accurate and efficient processing
  • Register new guests and provide them with a tour of our facilities, highlighting our services and amenities
  • Process retail and concession sales, providing excellent customer service and handling cash and credit transactions
  • Clean and maintain the front desk area, ensuring a clean and organized environment for our members and guests
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with members, guests, and staff
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • High school diploma or equivalent required; prior customer service experience preferred
About Gold's Gym:

With over 55 years of experience in the fitness industry, Gold's Gym has become a global brand with over 600 locations spanning 6 continents. Our company culture is built on a foundation of enthusiasm, collaboration, and creativity, and we're committed to providing our members with an exceptional fitness experience.


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