Part Time Front Desk Associate

3 weeks ago


Long Beach CA USA, United States Action Property Management Full time
Action Property Management is seeking a Part Time Front Desk Associate to join our team. This role is located in Long Beach and offers a competitive hourly rate of $19.00. The schedule is 32 hours per week, Sunday to Wednesday, 2:00 p.m. to 10:00 p.m.

Key Responsibilities:
  • Represent Action Property Management and the Association by delivering exceptional customer service and ensuring 100% resident satisfaction.
  • Maintain the appearance of the front desk area, lobby, and main elevators.
  • Monitor lobby activity and maintain access control.
  • Provide concierge services.
  • Complete Daily Activity Report.
  • Answer and direct incoming phone calls.
  • Receive and distribute resident parcels.
  • Address resident and guest concerns and questions.
  • Demonstrate a strong understanding of the association's governing documents.


Requirements:
  • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
  • At least one year of customer service experience.
  • Hospitality, luxury retail, or fine dining experience is preferred.
  • Hospitality Management college students or recent graduates are highly desired.
  • Polished and professional appearance and demeanor.
  • Upbeat and positive team player attitude.
  • Strong judgment and solutions-oriented.
  • Proactive customer service approach.


Why Work at Action Property Management:
Action Property Management is committed to creating an environment where you truly love where you work. We offer competitive pay, ample opportunities for career growth and advancement, and a comprehensive benefits package including medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.
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