Gaming Operations Supervisor
2 months ago
Position Summary: The Gaming Shift Manager is accountable for supervising the daily functions across all departments within the gaming establishment.
- Deliver outstanding service to both internal and external patrons, fostering a positive atmosphere in every interaction.
- Establish a nurturing and encouraging environment for team members.
- Uphold the confidentiality of sensitive information while adhering to company policies and state regulations.
- Skillfully manage challenging guest situations and collaborate effectively with colleagues.
- Organize training sessions, maintain payroll documentation, and liaise with other department heads.
- Ensure accuracy in all jackpot transactions and compliance with internal controls.
- Possess knowledge of gaming regulations and guarantee adherence to all applicable rules.
- Address issues within the scope of authority and escalate as needed.
- Cultivate strong customer service skills and foster effective working relationships.
- Perform additional responsibilities as assigned.
Position Qualifications: A high school diploma or equivalent is required, along with a minimum of two years of supervisory experience in a dynamic environment. Excellent communication skills and the ability to make independent decisions are essential.
Certificates, Licenses, and Registrations: A Virginia Racing Commission License is required.
Work Environment: The role involves exposure to smoke and elevated noise levels typical of a gaming floor.
Supervisory Responsibilities: Supervise subordinates and assess unit performance.
For detailed physical demands and work environment requirements, please refer to Human Resources. Accommodations are available for individuals with disabilities.
The above statements outline the general nature and level of work performed and are subject to change at the discretion of the employer.
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Gaming Operations Supervisor
2 months ago
Hampton, Virginia, United States Colonial Downs Group LLC Full timeJob OverviewPosition Summary: The Gaming Operations Supervisor is tasked with managing the daily functions across various departments within the gaming establishment.Deliver outstanding service to both internal and external patrons, fostering a positive atmosphere in all interactions.Establish a nurturing and encouraging workplace for team members.Uphold the...
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Gaming Operations Supervisor
2 months ago
Hampton, Virginia, United States Colonial Downs Group LLC Full timeJob OverviewPosition Summary: The Gaming Shift Manager is accountable for the effective management of daily operations across all gaming departments.Deliver outstanding service to both internal and external guests, fostering a positive atmosphere in all interactions.Establish a nurturing and encouraging environment for team members.Uphold the confidentiality...
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Housekeeping Professional
1 month ago
Hampton, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full timeHousekeeper Job DescriptionAt Colonial Downs + Rosie's Gaming Emporium, we are seeking a highly skilled and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for ensuring the cleanliness and presentation of our properties, providing exceptional guest service, and fostering a supportive and motivated team environment.Key...
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Housekeeping Specialist
4 weeks ago
Hampton, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Housekeeper to join our team at Colonial Downs + Rosie's Gaming Emporium. As a Housekeeper, you will be responsible for ensuring the cleanliness and presentation of our property, providing exceptional guest service, and maintaining a safe and healthy environment for our guests and employees.Key...
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Sanitation Technician
2 months ago
Hampton, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full timePosition Overview: The individual in this role is accountable for maintaining the highest standards of cleanliness and presentation throughout the property. Key Responsibilities: This description outlines the primary functions of the position, while excluding incidental tasks that may be performed. All listed duties are essential functions of the job....
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Cleaning Specialist
2 months ago
Hampton, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full timePosition Overview: Accountable for maintaining the highest standards of cleanliness and presentation across the property. Key Responsibilities: This description outlines the essential functions of the role, excluding any marginal tasks that may be incidental to the core responsibilities. All listed duties are fundamental job functions. Employees are expected...
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Player Services Representative
4 weeks ago
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Cashier
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Cashier - Guest Service Specialist
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Security Officer
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Guest Service Cashier
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Player Services Shift Manager
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