Orthopedic Office Administrator

1 week ago


Naples, Florida, United States Naples Orthopedics Inc Full time
Job Summary

Naples Orthopedics Inc is seeking an experienced Medical Receptionist to join our team.

About the Role

This position plays a vital role in ensuring the smooth operation of our front desk, handling patient interactions, scheduling appointments, and maintaining accurate medical records.

Main Responsibilities
  • Welcome patients, family members, and visitors with a warm and professional demeanor
  • Answer phone calls efficiently, directing them to the appropriate staff member
  • Schedule and confirm patient appointments in a timely manner
  • Collect insurance co-pay payments, accurately posting them to patient accounts
  • Conduct interviews with patients to obtain necessary insurance and privacy information
  • Maintain organized and up-to-date medical charts, reports, and correspondence
  • Digitize documents for secure storage in electronic health records
  • Ensure a clean, safe, and well-organized workspace, adhering to company standards
  • Participate in staff meetings as required, contributing to team discussions
Key Qualifications
  • Exceptional communication skills, both verbal and written
  • Proficiency in telephone and computer systems, with a strong focus on data entry accuracy
  • Demonstrated typing abilities, with a high level of speed and accuracy
  • Patient scheduling expertise, ensuring seamless appointment management
  • A customer-focused mindset, providing top-notch service to patients and colleagues alike
Compensation and Benefits

The annual salary for this position is estimated to be between $45,000 - $55,000, reflecting the company's commitment to fair compensation and employee satisfaction.



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