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Restaurant General Manager

2 months ago

Sunset Hills, Missouri, United States Steak 'n Shake Missouri Full time
Job Title: General Manager

Job Summary: We are seeking a highly motivated and experienced General Manager to lead our Steak 'n Shake restaurant team in Missouri. As a General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Customer Satisfaction: Build a loyal customer base by delivering exceptional service, quality food, and a clean restaurant environment.
  • Brand Protection: Maintain high standards of food safety, quality, and presentation, adhering to Steak 'n Shake's Gold Standard expectations.
  • Financial Growth: Manage labor costs, inventory, and cash handling to achieve profitable shifts and meet sales targets.
Requirements:
  • Education: High school graduate or equivalent.
  • Certifications: ServSafe certified and certified in all service and production stations at Steak 'n Shake.
  • Skills: Positive communication, strong organization, time management, coaching, and mentoring skills.
Competencies:
  • Self-Manages: Advanced
  • Communicates Effectively: Advanced
  • Coaches and Develops: Advanced
  • Creates Teams: Advanced
  • Manages Food Standards: Advanced
  • Manages Service Standards: Advanced
  • Manages Restaurant Environment: Advanced
  • Grows the Business: Advanced
  • Plans and Manages: Advanced
  • Financial Accountability: Intermediate

Steak 'n Shake Missouri is an equal opportunity employer. We offer a competitive salary, benefits package, and opportunities for career growth.