Hotel Services Representative

2 days ago


Grand Forks, North Dakota, United States My Place Hotels Full time

**Job Title:** Hotel Services Representative

My Place Hotels is seeking a dedicated and organized Hotel Services Representative to join our team. In this role, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining accurate records.

**Key Responsibilities:**

  • Welcome and greet guests with a warm and friendly demeanor, efficiently handling check-ins and check-outs, managing reservations, and accurately recording charges.
  • Assist with cleaning tasks, such as laundry, cleaning and sanitizing common areas, stocking supplies, making coffee, and stocking the coffee bar.
  • Issue and track master keys and key cards for housekeeping and maintenance staff.
  • Deliver additional guest supplies such as rollaway cribs, towels, and soap as needed.

**Requirements:**

  • Bachelor's degree in Hospitality Management or related field.
  • Basic computer skills and proficiency in Microsoft Office.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

**Benefits:

  • Competitive salary range: $16-$17 per hour.


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