Customer Service Ambassador

5 days ago


Grand Forks, North Dakota, United States WCRI Full time

Customer Service Representative Job Description



We are seeking a highly motivated and customer-focused individual to work as a Customer Service Representative at WCRI. The successful candidate will provide exceptional customer service to our clients and ensure that their needs are met in a timely and efficient manner.




  • Responsibilities:
  • Answering customer inquiries and resolving their issues via phone and in-person


  • Assisting customers with product and service information


  • Providing loans, check cashing, and bill payments


  • Maintaining accurate customer records and files


  • Collaborating with other departments to ensure customer satisfaction





  • Requirements:
  • High school diploma or equivalent


  • Excellent communication and interpersonal skills


  • Strong problem-solving and decision-making abilities


  • Ability to work independently and as part of a team


  • Proficient in Microsoft Office and other computer applications


  • Previous customer service experience is preferred




Pay Range: $16 - $19 per hour


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