Customer Service Associate

2 weeks ago


Grand Forks, North Dakota, United States Gate City Bank Full time
Job Overview

Gate City Bank is seeking a motivated Part-Time Customer Service Representative to join our team in Grand Forks Downtown. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, handling transactions with precision, and ensuring the security of cash drawers.

Key Responsibilities:
  • Provide top-tier customer service, answering questions and addressing concerns in-person and over the phone.
  • Handle transactions accurately and efficiently, including deposits, withdrawals, and loan payments/payoffs.
  • Ensure accountability of cash drawers, maintaining their security and balance.

Working Conditions:
  • Work schedule includes Tuesdays, Thursdays, Fridays (1:00PM-6:15PM), and 2-3 Saturdays per month (8:45AM-12:15PM).
  • Flexible scheduling may be required based on business needs.

Requirements:
  • High school diploma or equivalent.
  • Previous experience in customer service, cash handling, or sales is an asset.

Compensation and Benefits:
  • Starting salary at $17.25/hour, with opportunities for career growth and development.
  • Additonal $5/hour for Saturday shifts.

About Gate City Bank:
  • We are committed to building exceptional careers and delivering top-tier customer experiences.
  • Our core values include accountability, honesty, and responsibility.


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