Hotel Operations Manager

3 days ago


Grand Forks, North Dakota, United States Staybridge Suites Grand Forks, ND Full time

We are seeking an experienced Assistant General Manager for our Staybridge Suites in Grand Forks, ND. As a key member of our team, you will be responsible for delivering exceptional guest service and maximizing hotel profitability.

This is a great opportunity to join a dynamic and award-winning hospitality company, Hotel Equities, that values its employees and guests alike. Our goal is to provide a unique and empowering environment where our team members can excel and make a difference in people's lives.

The ideal candidate will have at least 2+ years of supervisory experience in hotel operations, with knowledge of financial statements and budgets. You will also be responsible for directing and coordinating the activities of various departments, including front desk, housekeeping, reservations, guest service, security, and maintenance.

Some of your key responsibilities will include:

  • Maximizing ADR and Occupancy
  • Coordinating communications between Sales and Operating departments
  • Motivating, coaching, and training department supervisors
  • Understanding financial statements and budget, including staffing guidelines
  • Controlling department head schedule, expenses, and implementing cost-saving strategies
  • Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
  • Managing all aspects of the safety program, including training, reporting, and incentives
  • Maintaining a cooperative and positive work environment

We offer a competitive salary based on experience, ranging from $80,000 to $110,000 per year, along with a quarterly bonus, health insurance, 401(k) matching, and opportunities for growth and development.

If you are a motivated and results-driven individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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