Logistics Operations Coordinator

2 weeks ago


Miami, United States PGL Full time
Job Overview

Level
Entry Level

Position Type
Full Time

Job Category
Supply Chain Management

Role Summary

The primary objective of this position is to consistently meet or surpass client expectations during service interactions. This role involves responding swiftly and proactively to challenges, ensuring prompt and effective resolutions. Team collaboration is essential, as is maintaining a positive attitude and a high level of accuracy in all tasks. Building robust relationships with our existing client base is a key focus.

Key Responsibilities
  • Collaborate with supply chain planners to anticipate demand and develop supply strategies that guarantee material or product availability.
  • Track forecasts and quotas to identify variations and assess their impact on supply chain operations.
  • Establish performance metrics for evaluating supply chain elements, including distribution costs and product availability.
  • Assess customer requirements to enhance service offerings, minimize waste, and optimize customer satisfaction.
  • Formulate procedures for aligning supply chain management with other business functions such as sales, marketing, finance, production, and quality assurance.
  • Support negotiations regarding pricing and terms with suppliers and vendors.
  • Engage with suppliers to review performance metrics, provide feedback, and discuss production forecasts or adjustments.
  • Implement enhanced supply chain processes and strategies that align with evolving market conditions and business opportunities.
  • Monitor supplier performance to ensure compliance with quality and delivery standards.
  • Participate in the coordination of new facility implementations.
  • Analyze supplier performance data and procurement program outcomes.
  • Select transportation solutions to optimize cost-efficiency through shipment consolidation.
  • Develop and implement evaluation procedures for supplier selection.
  • Document supply chain processes, including workflows, cycle times, and responsibilities.
  • Create forecasts and standard cost lists.
  • Evaluate material handling equipment needs and staffing requirements for effective logistics operations.
Work Activities
  • Comprehend and apply all standard operating procedures.
  • Generate exception reports for operational oversight.
  • Utilize exception reports for tracking purposes.
  • Employ the PGL phone system effectively.
  • Access and utilize published resources as needed.
  • Provide proof of deliveries and shipment information upon request.
  • Maintain accurate records of shipment locations and statuses.
  • Follow up on all shipments to ensure timely delivery.
  • Identify potential routing challenges and address them proactively.
  • Document all relevant information during client interactions.
  • Update routing information as necessary.
  • Monitor costs to protect the financial interests of both clients and the organization.
  • Initiate the preliminary claims process for any discrepancies.
  • Compile daily turnover logs for team communication.
Qualifications

Experience
1-3 years in logistics or warehouse operations

Education
Industry-related degree or certification preferred

Knowledge and Skills
  • Understanding of transportation principles and methods for freight movement.
  • Customer service principles and processes.
  • Public safety and security protocols.
  • Mathematical applications relevant to logistics.
  • Proficiency in the English language.
Abilities
  • Oral and written communication skills.
  • Problem recognition and resolution capabilities.
  • Ability to monitor and assess performance effectively.
Tools and Technology
  • Desktop and laptop computers.
  • Multi-line telephone systems.
  • Logistics and supply chain management software.
  • Microsoft Office applications.


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