Technical Writer

4 weeks ago


New York, New York, United States AllSTEM Connections Full time
Job Description

As a key member of our technology project team, the Technical Writer will collaborate to understand business requirements and software applications. The role involves planning, writing, and revising user documentation for diverse audiences, including advisors and investor clients.

Key Responsibilities:
  • Collaborate with project stakeholders to gather and analyze software requirements.
  • Assess user needs, business processes, and software functionalities to create relevant end-user documentation.
  • Provide recommendations for user interface design to enhance user adoption and technology use.
  • Support project managers, business analysts, application developers, and user interface designers across various business units.
  • Coordinate deliverables from multiple writers, ensuring consistency and quality across all documentation.
Qualifications:
  • Degree or certificate in English, technical communications, or a related field.
  • Technical and business knowledge across multiple disciplines and processes.
  • Experience ranging from 1 to 10 years, preferably in a software development environment.
  • Proficient in written communication with a solid understanding of technical communication methods and best practices.
  • Strong planning and organizational skills, along with research, analysis, critical thinking, and problem-solving abilities.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We hold ourselves accountable to perform with the utmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.


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