Pharmacy Order Processing Specialist
2 weeks ago
Position Overview:
Join Medix as a Full-Time Pharmacy Order Processing Specialist. This role is integral to our operations, ensuring that our customers receive the highest level of service and accuracy in their prescription needs.
Key Responsibilities:
Customer Engagement:
Provide exceptional service to all customers, addressing inquiries and needs with professionalism and courtesy.
Prescription Management:
Efficiently manage prescription orders by prioritizing tasks. Accurately enter new and refill orders in a timely manner.
Compliance Adherence:
Ensure compliance with all relevant regulations, including HIPAA, and adhere to state and federal guidelines for medication labeling.
Dosage Assessment:
Calculate and confirm the correct dosage in accordance with prescriptions received.
Operational Support:
Assist in fulfilling pharmacy workflow requirements to meet operational demands.
Collaboration:
Work closely with the dispensing pharmacist to clarify prescription orders, address non-stock items, and resolve order entry issues.
Data Management:
Accurately complete all necessary data fields in accordance with pharmacy protocols, utilizing approved software and systems.
Qualifications:
- High school diploma or equivalent is required.
- Certification as a Pharmacy Technician is preferred or mandated by state law.
- Previous experience in a pharmacy environment is advantageous.
- Strong attention to detail and accuracy is essential.
- Excellent communication and customer service skills are required.
- Ability to thrive in a fast-paced work environment is necessary.
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