Patient Access Coordinator

7 days ago


Middletown, Ohio, United States Premier Health Full time
Job Summary

Patient Access Specialists play a vital role in ensuring seamless patient experiences at Premier Health. As a key member of our team, you will be responsible for providing exceptional customer service, navigating complex financial situations, and ensuring compliance with regulatory requirements.

Key Responsibilities
  • Deliver personalized financial counseling to patients and their families, addressing their unique needs and concerns.
  • Collect and process co-pays, deductibles, and financial assistance applications in a timely and efficient manner.
  • Verify insurance benefits, generate ABNs, and review orders for compliance, ensuring accurate and up-to-date information.
  • Collaborate with patients, physicians, and other healthcare professionals to obtain necessary consents and pre-certifications.
  • Maintain accurate and confidential patient records, adhering to Premier Health's strict data protection policies.
Requirements
  • Excellent communication and interpersonal skills, with the ability to empathize with patients and their families.
  • Strong analytical and problem-solving skills, with the capacity to navigate complex financial situations.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Proficiency in using electronic medical records systems and other relevant software applications.
  • Compliance with Premier Health's policies, procedures, and regulatory requirements.


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