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Patient Care Coordination Specialist

2 months ago

New Middletown, Ohio, United States OSI Physical Therapy Full time
Job Overview

Position Title: Clinical Services Support

Role Summary: The Clinical Services Support (CSS) position is essential for maintaining a welcoming and efficient environment at the clinic's front desk and reception area.

Key Responsibilities:

  • Foster a friendly and professional atmosphere for patients and visitors.
  • Manage appointment scheduling and ensure timely check-in for patients.
  • Verify patient information and prepare necessary documentation for clinical visits.
  • Handle incoming calls and direct them to the appropriate personnel.
  • Assist with the registration of walk-in patients and ensure accurate data entry into the system.
  • Maintain organized patient charts and conduct regular audits for compliance.
  • Support clinical staff by preparing treatment rooms and assisting with patient care as directed.
  • Oversee clinic opening and closing procedures when required.
  • Perform insurance-related tasks, including collecting information and tracking authorizations.
  • Coordinate daily preparations for patient charts and follow-up communications.
  • Collaborate with team members to enhance the efficiency and quality of both administrative and clinical services.

Location: The primary focus of this role is at the West St Paul clinic, with potential support for additional locations as needed.