Program Coordinator

2 weeks ago


Chicopee, Massachusetts, United States Elms College Full time
About the Center for Equity in Urban Education

At Elms College, we are committed to creating a more equitable and just society through education. Our Center for Equity in Urban Education (CEUE) partners with school districts in Western Massachusetts to diversify the teacher workforce and strengthen teacher education.


Job Summary:

We are seeking a highly motivated and organized Program Coordinator to join our team. The successful candidate will be responsible for coordinating all aspects of the CEUE student recruitment process, including communication and funding verification with school partners, pre-admissions interviewing cycles and advising, acceptance processing, and enrollment.


Key Responsibilities:
  • Develop and implement effective recruitment strategies to attract and engage prospective CEUE students.
  • Coordinate outreach and support opportunities, including digital communications, webinars, workshops, and information sessions.
  • Collaborate with school partners, Undergraduate and Graduate Admission Offices, and the Marketing Department to ensure a seamless recruitment process.
  • Provide exceptional customer service to prospective CEUE students and school partners, responding to inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate records and status reports for each prospective CEUE student, including the recruiting funnel, confirmed school funding model, and enrollment forecasting.
  • Prepare and present reports, updates, and other pertinent information to the supervisor on a regular basis or upon request.

Requirements:
  • Bachelor's Degree required; Master's degree preferred.
  • 3-5 years of experience in a public, private, or nonprofit setting, such as a career center, admission office, counseling or academic coaching services, workforce development partnership, human resources, education and training program.
  • Demonstrated experience working with diverse populations in PreK-12 urban school settings, higher education, and adult learners.
  • Knowledge of Massachusetts Curriculum.
  • Proficiency experience with recruitment and advising platforms, online record-keeping, and social media.

Working Conditions:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable an individual to perform essential functions.


  • Use of general office equipment in an office.
  • Requires an equal amount of standing, sitting, walking, bending, stooping, reaching, and climbing multiple levels of stairs, light lifting, near vision, and manual dexterity to perform essential job functions.
  • Requires ability to travel between buildings on and off campus with exposure to inclement weather conditions.

Elms College is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.


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