Claims Coordinator

2 weeks ago


Maitland, Florida, United States City Electric Supply Full time

About the Role:

The Claims Coordinator is a crucial member of our Risk Department, supporting our commercial insurance claims operations. This entry-level position requires a personable and enthusiastic individual who is eager to learn and grow with our team.

Key Responsibilities:

  • Communicate effectively with employees, managers, and insurance carriers to ensure timely and meaningful contacts.
  • Follow up on claims, calls, and emails promptly to maintain accurate and up-to-date records.
  • Maintain accurate claim file documentation throughout the claims process.
  • Interview drivers and supervisors to gather injury details and investigate auto damage claims with support from the Fleet Operations Manager.
  • Schedule appraisals and collaborate with insurance claims representatives to resolve claims efficiently.
  • Administer post-accident driver training and manage COI requests.

Requirements:

  • 1-2 years of office experience, preferably handling commercial insurance claims.
  • High school diploma or equivalent.
  • Engaging personality with a passion for customer service.
  • Strong critical thinking and resourcefulness.
  • Excellent oral and written communication skills.
  • Strong decision-making and organizational abilities.
  • Proficient in Microsoft Excel and skilled in spreadsheet management for tracking and reporting.

Additional Information:

This position does not have supervisory responsibilities. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.



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