Retail Operations Leader
2 weeks ago
Job Title: Retail Operations Leader
Company: Standard TV and Appliance
Job Summary:
Are you a dedicated and customer-focused leader with a passion for retail management? Do you thrive in a dynamic, team-driven atmosphere? If you possess experience in retail, particularly in guiding teams and adhering to company policies, we want to hear from you As a Retail Operations Leader, you will oversee the daily operations of our store, ensuring a positive environment for both customers and staff.
Key Responsibilities:
1. **Staff Management:**
- Recruit, train, and develop a team of knowledgeable and friendly staff.
- Schedule and manage employee shifts while tracking attendance and performance.
- Conduct annual performance evaluations and propose salary adjustments based on performance metrics.
2. **Sales and Marketing Oversight:**
- Collaborate with the sales team to develop effective marketing strategies and promotional campaigns.
- Monitor sales performance and implement corrective actions as necessary to meet targets.
3. **Customer Engagement:**
- Foster a welcoming atmosphere for customers, ensuring their needs are met with exceptional service.
- Address customer inquiries and resolve issues promptly to maintain satisfaction.
4. **Operational Excellence:**
- Ensure compliance with company policies and safety regulations.
- Maintain store cleanliness and organization to enhance the shopping experience.
5. **Financial Management:**
- Monitor inventory levels and manage stock to optimize sales opportunities.
- Analyze sales data to identify trends and adjust strategies accordingly.
Qualifications:
- Associate's degree in Management, Business, or related field preferred.
- Proven experience in retail management or a similar role.
- Strong organizational and leadership skills.
- Proficient in Microsoft Office Suite and retail management software.
- Excellent communication skills, both verbal and written.
Benefits:
- Competitive salary based on experience.
- Health and dental insurance.
- Employee discount program.
- Paid time off and holidays.
If you are looking to lead a team in a thriving retail environment and contribute to our commitment to customer satisfaction, we encourage you to explore this opportunity with us.
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