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Sales Operations Analyst
3 months ago
Catalyzing a cleaner future,
ESS is a globally recognized leader in sustainable energy storage and is consistently identified as one of the most innovative and exciting technology players in energy storage. Trading on the NYSE (GWH), it is poised to be one of the fastest growing energy technology companies in the world, with projects already across 4 continents. The ESS vision is about enabling the decarbonization of the grid by enabling us to achieve up to 100% of our electricity from clean, sustainable renewable energy.
These are ambitious goals, and we are pursuing them with passion. At ESS, we are leading the energy transition, creating the sustainable energy solutions of the future to help individuals, businesses and communities change energy into lasting value.
We are currently recruiting for a Sales Operations Analyst who will be responsible for enhancing the efficiency and effectiveness of the sales team by analyzing, planning, and executing sales operations activities. They will support the sales team by improving performance through sales reporting and business intelligence.
The job duties will include:
Lead & Opportunity Management (Inside Sales):
- Own inbound lead evaluation process to ensure high qualify leads are flowing into CRM tool and provide actionable feedback on process improvements.
- Manage the pre-qualification process for inbound marketing qualified leads, utilizing ZoomInfo, LinkedIn, and other tools to confirm legitimacy of interested company & contact information before assigning to sales as a potential opportunity.
- Ensure leads are assigned correctly and that sales teams evaluate and disposition all news leads in a timely manner.
- Investigate targeted market segments and industries to identify potential companies for pursuit to help sales team expand coverage; develop engagement and coverage plan with the right contacts at the new companies that are identified.
- Manage NDA process with Legal to ensure reviewed and processed in timely manner.
- Assist with CRM entries and opportunity management with sales team ensuring pipeline is updated and current for reporting purposes.
- Communicate with Finance Team regarding new deal opportunities and contract signings.
Business Analysis:
- Assist on project modeling including technical and financial analysis.
- Review and analyze customer information and organizational structures of identified companies; transforms information into specifications to be used for business development and sales engagement.
- Lead team's competitive intelligence and tracking by reviewing media releases and earnings calls for key learnings and market trends to keep sales team informed.
- Assess and document target companies' decarbonization, capacity expansion, and energy storage deployments goals.
- Work with marketing to drive actionable insights into marketing/outreach campaigns.
- Performs other related duties as assigned by management.
Tracking, Metrics, and Tools
- Oversee interface between sales and marketing platforms, ensuring a seamless transition from marketing qualified leads to sales leads to sales opportunities.
- Provide reporting on lead qualification performance, driving actionable insights to improved lead generation tactics.
- Utilize CRM tool to monitor and report on progress of all inbound leads and sales prospects.
- Win/Loss Reporting: Work with Business Operations and Sales to drive actionable insights through regular reporting of won and lost opportunities; creation of pipeline reports and dashboards.
- Oversee the interface between sales and marketing platforms, ensuring a seamless transition from marketing qualified leads to sales opportunities.
- SharePoint Folder Clean-up, enabling sales team with a better process at locating sales resources.
Qualifications
- Bachelor's degree (B.S.) or equivalent, with two to four years related experience.
- Commitment to excellence and high standards with demonstrated ability to plan and organize multiple projects and meet deadlines.
- Strong organizational, problem-solving, analytical, and communication skills.
- Comfort working with ambiguous tasks and have initiative to introduce structure and efficiency while managing priorities and workflow.
- Versatility, flexibility, and willingness to work with shifting priorities with enthusiasm.
- Proficient with Microsoft Suite of Tools, including Excel & PowerBI; working CRM knowledge (SFDC, MSFT Dynamics, etc.) with HubSpot experience a bonus.
- Good judgement with the ability to make timely and sound decisions.
- Support marketing team activity including Trade Show and Event attendance as needed.
Benefits of working at ESS.
In addition to the value of working with and helping grow a global reaching clean technology, ESS offers a Company assisted Health insurance, Approved PPE Reimbursement, Medical & Dental; Flex spending account; 8 paid holidays; 401K, and a competitive PTO accrual.
As an equal opportunity employer, we are open to considering every qualified candidate who is eligible and legally authorized to work in the United States on a full or part-time basis, without a need for sponsorship.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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