Tolling Call Center Representative
4 days ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.
Key Responsibilities:
- Handle inbound and outbound calls in a courteous and professional manner
- Resolve customer issues and concerns in a timely and effective manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet or exceed customer satisfaction and retention targets
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to multitask and prioritize tasks
- Basic computer skills and knowledge of Microsoft Office
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Fun and dynamic work environment
- Recognition and rewards for outstanding performance
About Us:
ValorVIP is a leading provider of customer service solutions, dedicated to delivering exceptional customer experiences. We are committed to providing our employees with the tools, training, and support they need to succeed in their roles.
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