Customer Service Representative

2 days ago

Orange Park, Florida, United States ValorVIP Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative at ValorVIP.

Key Responsibilities

In this role, you will be responsible for handling inbound and outbound customer calls, providing exceptional service, and ensuring customer satisfaction. Your primary duties will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing product information and making sales recommendations to customers
  • Escalating complex issues to supervisors or managers as needed
  • Documenting customer interactions and updating records as necessary
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong problem-solving and analytical skills
  • Basic knowledge of computer software and technology
What We Offer

In return for your hard work and dedication, we offer a competitive compensation package, including:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The opportunity to work with a diverse range of customers and colleagues

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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