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Customer Service Representative

1 month ago

Orange Park, Florida, United States MCI Military Recruitment Full time
Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide accurate and timely responses to customer inquiries
  • Resolve customer complaints and issues in a fair and efficient manner
  • Meet or exceed performance metrics and quality standards
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance metrics
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Training and development programs to enhance skills and knowledge
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.