Front Desk Associate
6 days ago
We are NFC Amenity Management, a leading provider of luxury amenity services for residential and commercial properties. Our team is dedicated to delivering exceptional experiences to our clients and their guests.
As a Front Desk Associate, you will be the first point of contact for our residents and their guests. Your primary responsibility will be to provide a warm and welcoming experience, ensuring that our residents feel at home.
Key Responsibilities:
- Provide exceptional customer service to our residents and their guests, responding to their needs and requests in a timely and professional manner.
- Monitor the lobby and handle incoming calls, requests, and package deliveries, ensuring a smooth and efficient experience for our residents.
- Collaborate with the team to ensure seamless communication and service delivery, maintaining a positive and respectful attitude at all times.
- Follow property-specific procedures for receiving and signing for deliveries, facilitating contractor arrivals and departures, and advising residents and guests of property rules and regulations.
- Promptly answer and complete all resident requests, phone calls, questions, or concerns, providing accurate and helpful information.
- Look sharp in your uniform and maintain a clean and organized workspace, reflecting positively on our company and brand.
- Enjoy interacting with residents and build strong relationships, ensuring a positive and memorable experience for our clients.
We are looking for a candidate who is:
- Self-motivated and able to work independently with minimal supervision.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and colleagues.
- Adaptable and flexible, with the ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
- Weekly pay and competitive compensation package.
- Medical, dental, and vision coverage for you and your family.
- Generous paid time off and career development opportunities.
- Short-term disability income and access to our NFC University training programs.
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