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Technical Project Coordinator

2 months ago

Phoenix, Arizona, United States SwitchThink Solutions Full time

**Job Summary**

SwitchThink Solutions is seeking a highly organized and detail-oriented Technical Project Coordinator to join our team. As a Technical Project Coordinator, you will play a critical role in ensuring the successful delivery of IT projects.

**Key Responsibilities**

  • Work with clients and IT teams to understand, document, and communicate project progress, issues, technical requirements, landmarks, deliverables, and estimates.
  • Track completion of tasks for client system connectivity, vendor interfaces, file exchanges, operations readiness, integration, configuration, and testing.
  • Act as a technical liaison with architecture, engineering, operations, and development teams.
  • Support the technical team with issue resolution using technical acumen and asking probing questions.
  • Manage cross-functional projects with various technologies, including Windows or Linux-based operating systems, virtualization, distributed computing hardware technologies, network technologies, active directory, SAN storage, and messaging and collaboration software.
  • Monitor and control each project by tracking, reviewing, and presenting progress to project partners.
  • Prepare for and lead project team meetings, including creation and distribution of meeting agendas and meeting notes.
  • Assist the Delivery Director as needed, including identifying and implementing delivery process improvements, reviewing candidate resumes, participating in interviews, onboarding new employees, and partnering with other members of the PMO.

**Requirements**

  • 2+ years of experience in project coordination, preferably in IT and/or financial services.
  • Confident leading small to medium-sized project teams and meetings.
  • Detail-oriented with the ability to work multi-functionally.
  • Demonstrated ability to prioritize work within time constraints.
  • Experience working in a fast-paced environment, managing multiple projects with minimal oversight.
  • Strong relationship-building and customer service skills.
  • Robust communication skills and ability to communicate effectively with all levels of staff and management.
  • Strong organizational and follow-up skills.
  • Experience working with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Project, SharePoint, and Visio.

**Preferred Qualifications**

  • Bachelor's degree in business, information technology, or project management.
  • Experience with Waterfall and Agile project methodologies.
  • Lean Six Sigma training, experience, or certification.
  • Experience with Atlassian JIRA or similar product.
  • PMI - Project Management Institute Certification or PMP - Project Management Professional.

**About SwitchThink Solutions**

We are a leading IT services company that provides technology solutions to credit unions. We are committed to delivering high-quality services and building strong relationships with our clients. We offer a dynamic and collaborative work environment, with opportunities for professional growth and development.