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IT Systems Engineer

2 months ago

Louisville, Kentucky, United States Currency Exchange International Full time

Currency Exchange International (CXI) is a leading provider of financial services and technology solutions, headquartered in Orlando, Florida.

As a publicly traded entity on the Toronto Stock Exchange (CXI) and OTC (CURN), CXI specializes in delivering a comprehensive suite of foreign exchange services to clients across the United States and Canada. Our primary channels for customer engagement include our owned branch locations and strategic partnerships with financial institutions and corporations. With a strong track record in global payment solutions, CXI is recognized as one of North America's foremost foreign exchange wholesalers, committed to offering personalized service, competitive rates, and diverse settlement options. Discover more about our corporate culture at CXI:

Our Commitment: We empower our clients to identify and implement foreign exchange solutions, utilizing best practices through exceptional customer service and integrated technology to achieve significant financial and operational efficiencies.

Core Values:

  • Customer Centricity - We strive to be the preferred choice for our clients.
  • Integrity - We uphold the highest standards to foster trust.
  • Team Collaboration - We succeed together as a cohesive unit.
  • Innovation - We continuously seek new ways to drive change and enhance technology in our industry.
  • Passion - We are dedicated to excellence in our field.

Currency Exchange International is seeking a proactive, results-oriented, and detail-focused professional for the role of Systems Administrator.

Position Overview: The Systems Administrator will concentrate on Windows environments, Active Directory, Entra ID, VMWare, and Network Administration, serving as the primary technical liaison for the IT Infrastructure team. Experience in networking, management of on-premise virtual infrastructures, cloud resource administration, and site reliability engineering is highly valued.

Career Development: CXI provides a dynamic technical career trajectory with various specialties that enable individuals to deepen their expertise within our solution offerings.

Key Responsibilities:

  • Utilize established Windows desktop OS imaging and onboarding tools for provisioning and deploying end-user workstations.
  • Enhance and maintain a robust Windows desktop and server OS patch management system.
  • Optimize Microsoft 365 capabilities for a hybrid user base, including Entra ID, Teams, SharePoint, and Exchange Online.
  • Oversee a geographically distributed, hybrid workforce, managing VoIP and teleconference platforms.
  • Administer a hybrid-synced Active Directory domain, including user and device management.
  • Diagnose and resolve issues related to server, network, and appliance hardware.
  • Monitor and address server, network, and application performance issues.
  • Maintain asset inventory and endpoint management tools.
  • Apply security principles to both new and existing systems.
  • Utilize PowerShell or similar scripting languages for task automation and reporting.
  • Plan and configure local and wide area networks, including various server types.
  • Manage VMWare ESXi virtual environments.
  • Communicate effectively with technical and non-technical stakeholders.
  • Collaborate with subject matter experts to resolve technical and operational challenges.
  • Document network, data flow, processes, and procedures.
  • Support and troubleshoot network security camera systems.
  • Enhance the internal ticketing system for issue reporting and project tracking.
  • Be available for planned work outside of regular business hours.
  • Be prepared for on-call work during emergencies or outages.
  • Document processes in accordance with established standards.
  • Provide technical support and training to staff.
  • Lead initiatives for process improvements.
  • Act as the primary technical support contact for new sites.

Additional Information:

This job description is intended to provide a general overview of the responsibilities and qualifications required for this position. Duties and responsibilities may evolve over time.

Required Qualifications:

  • Bachelor's degree in an IT-related field or equivalent professional experience.
  • Self-motivated with the ability to work collaboratively.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects simultaneously.
  • Local candidates preferred, as this is an onsite role.
  • Physical ability to lift up to 50 pounds.

Preferred Qualifications:

  • Experience with multi-WAN failover scenarios.
  • Proficiency in Windows desktop OS provisioning and deployment.
  • Experience with cloud hosting platforms such as AWS, Azure, or GCP.
  • Familiarity with Linux server environments.
  • Knowledge of security benchmarks and configuration management tools.
  • Experience with Intune for device management.

Competencies:

  • Action Orientation
  • Technical Proficiency
  • Adaptability
  • Effective Communication
  • Process Optimization
  • Continuous Learning

Work Schedule:

This is a full-time onsite position, with workdays from Monday to Friday. Occasional evening and weekend work may be necessary based on job demands.

Employee Benefits:

  • Commuter Reimbursement for travel expenses.
  • Holiday Pay with designated paid holidays.
  • Paid vacation time off.
  • Paid sick/personal days.
  • 401K Plan with company matching.
  • Health, Dental, and Vision insurance coverage.
  • Short and Long-Term Disability coverage.

Currency Exchange International is dedicated to ensuring a fair and inclusive hiring process for all candidates. We welcome applications from individuals with disabilities and provide accommodations upon request to facilitate participation in the selection process.