BDC Client Relations Specialist

2 weeks ago


Milford, Connecticut, United States Chevroletofmilford Full time

Join Our Team at Chevrolet of Milford

We are currently seeking enthusiastic individuals to become part of our thriving Business Development Center. While prior experience in a BDC or Call Center is advantageous, it is not a strict requirement. Bilingual candidates are highly valued. Our compensation structure includes a solid base salary along with commission opportunities, ensuring a stable income with significant earning potential.

Key Responsibilities

  • Engage with potential customers through various channels including internet inquiries, phone calls, and dealership visits.
  • Provide exceptional customer service and maintain relationships with previous clients.
  • Monitor and follow up on internet leads effectively.
  • Utilize active listening skills to assess each customer's vehicle requirements.
  • Adhere to established call and email protocols.
  • Schedule, confirm, and follow up on sales and service appointments.
  • Conduct customer satisfaction surveys.
  • Perform additional tasks as needed.

Candidate Profile

We are looking for motivated individuals who thrive in a dynamic environment where each day presents new challenges. Strong verbal and written communication skills, along with a friendly demeanor, are essential.

The ideal candidate will possess:

  • A high school diploma or GED.
  • Preferably experience in a BDC or call center setting.
  • Excellent customer service and communication abilities.
  • The capability to build rapport and foster relationships for repeat business.
  • Strong organizational and multitasking skills.
  • Basic computer skills.
  • A verifiable work history.
  • A professional appearance and attitude.
  • Proficient English language skills.

Benefits Offered

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Flexible spending accounts.
  • Paid time off.
  • Company-sponsored training programs.
  • Employee discounts.

If you are seeking a workplace that values your contributions and offers opportunities for growth and development, consider joining us at Chevrolet of Milford.



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