Customer Service Management Trainee

6 days ago


Kenosha, Wisconsin, United States Uline Full time
Customer Service Management Trainee

Uline is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Management Trainee. As a key member of our customer service team, you will be responsible for developing and implementing strategies to deliver exceptional customer service and drive business growth.

Key Responsibilities:
  • Develop and implement customer service strategies to drive business growth and improve customer satisfaction
  • Manage and develop a team of customer service representatives to ensure they have the skills and knowledge needed to deliver exceptional customer service
  • Review and analyze customer feedback to identify areas for improvement and develop solutions to address customer concerns
  • Collaborate with cross-functional teams to ensure seamless customer service delivery and resolve customer issues in a timely and professional manner
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Strong track record of customer-focused service, teamwork, and attention to detail
  • Prior leadership or management experience is a plus
What We Offer:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 401(k) with 6% employer match
  • Multiple bonus programs, including profit sharing
  • Tuition Assistance Program that covers professional continuing education

Uline is a family-owned company with a strong commitment to customer service and employee development. We offer a dynamic and supportive work environment, with opportunities for growth and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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