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Customer Service Management Trainee
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Management Trainee at Uline, Inc.
Key Responsibilities- Master all aspects of customer service management through a comprehensive hands-on training program.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
- Bachelor's degree.
- Strong track record of customer-focused service, teamwork, and attention to detail.
- Prior leadership/management experience is a plus.
- Complete medical, dental, vision, and life insurance coverage, Flexible Spending Accounts, and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals, and profit sharing.
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, we are committed to offering exceptional benefits and perks to our employees.
